Quesko
Real People. Real Answers. Real-World Knowledge.
Home
Questions
Quizzes
Tests & Prep
Topics
Experts
Leaderboard
Search questions, topics or quizzes...
Log in
Sign up
Home
/
Practice Tests
/
Google IT Support Practice
/
Test Taking
Google IT Support Practice
96 Questions
25 Min
80% Passing Score
Multiple Choice
Time Remaining
25:00
Pause Test
Your Score
0 / 96
Passing Score: 80%
0%
Question 1 of 96
Flag
1% Complete
Why should a technician document the steps taken and the final solution after resolving an issue?
A.
So the fix can be reused and others can solve the same issue faster later
B.
Documentation is optional and only slows the team down
C.
So the ticket count looks higher for reporting purposes
D.
So the user can be billed more accurately for the call
Previous
Next Question
Report a problem